{include file="header.tpl.html"} {if $send_result != '' and $smarty.post.form_stays != 1}
{if $send_result == -1} {t}An error occurred while trying to run your query{/t} {elseif $send_result == -2} {t}Sorry, but the email could not be queued. This might be related to problems with your SMTP account settings.{/t}
{t}Please contact the administrator of this application for further assistance.{/t}
{elseif $send_result == 1} {t}Thank you, the email was queued to be sent successfully.{/t} {include file="app_messages.tpl.html"} {/if}

{if not $current_user_prefs.close_popup_windows}
{t}Continue{/t}
{/if} {elseif $draft_result != ''}
{if $draft_result == -1} {t}An error occurred while trying to run your query{/t} {elseif $draft_result == 1} {t}Thank you, the email message was saved as a draft successfully.{/t} {/if}

{if not $current_user_prefs.close_popup_windows}
{t}Continue{/t}
{/if} {else} {/literal}
{if $smarty.get.cat == 'view_draft'} {/if} {if $draft_status == 'sent'}
{elseif $draft_status == 'edited'}
{/if}
{if $send_result != ""} {/if} {if $issue_id and $current_role != $roles.customer and $read_only != 1} {else} {/if} {if $issue_id and $current_role > $roles.customer and $read_only != 1} {if $hide_email_buttons != 'yes'} {/if} {elseif $issue_id and $current_role == $roles.customer} {/if} {if $hide_email_buttons != 'yes'} {/if} {if $issue_id and $current_role != $roles.customer} {/if}
{if $smarty.get.cat == 'create_draft'} {t}Create Draft{/t} {else} {t}Send Email{/t} {/if}
{if $send_result == -1} {t}An error occurred while trying to run your query{/t} {elseif $send_result == -2} {t}Sorry, but the email could not be sent. This might be related to problems with your SMTP account settings.{/t}
{t}Please contact the administrator of this application for assistance.{/t}
{elseif $send_result == 1} {t}Thank you, the email was sent successfully.{/t} {/if}
{t}From{/t}: {$from|escape:"html"}
{t}To{/t}: * {if $issue_id == ''} {if not ($os.mac and $browser.ie)}{/if} {include file="error_icon.tpl.html" field="to"} {else} {t}Issue{/t} #{$issue_id} {t}Notification List{/t} ({t}Members{/t}: {$subscribers.staff|replace:"<":"<"|replace:">":">"}{if $subscribers.customers != ''}, {$subscribers.customers|replace:"<":"<"|replace:">":">"}{/if}) {/if}
{t}Cc{/t}: {if not ($os.mac and $browser.ie)}{/if}
  {t}Add Unknown Recipients to Issue Notification List{/t}
{t}Subject{/t}: * {include file="error_icon.tpl.html" field="subject"}
{if $current_role != $roles.customer and $canned_responses != '' and $read_only != 1} {t}Canned Responses{/t}:  
{/if} {include file="error_icon.tpl.html" field="message"}
Attachment:
{t}New Status for Issue{/t} #{$issue_id}:
{t}Time Spent{/t}: ({t}in minutes{/t})
{if $app_setup.spell_checker == 'enabled'} {/if} {if $current_user_prefs.email_signature != "" and $current_user_prefs.auto_append_email_sig != 1} {/if}
{if $read_only != 1}       {/if} {t}Add Email Signature{/t}   
{if $read_only != 1} {if $smarty.get.cat == 'view_draft'} {else} {/if} {/if}
* {t}Required fields{/t}
{if $parent_email_id or $smarty.get.cat == 'reply'} {literal} {/literal} {/if} {/if} {include file="footer.tpl.html"}