| 
            {t}Issue Overview{/t} (ID: {$issue.iss_id})
           | 
          
            {if $current_role > $roles.customer}
            [ {t}Edit Reporter{/t} ]
            [ {t}Edit Authorized Replier List{/t} ]
            [ {t}Edit Notification List{/t} ]
            {/if}
            [ {t}History of Changes{/t} ]
           | 
        
        {if $has_customer_integration and $issue.iss_customer_id}
        
          | 
            {t}Customer{/t}:
           | 
          
            {$issue.customer_info.customer_name}
            ({t}Complete Details{/t})
           | 
          
            {t}Customer Contract{/t}:
           | 
          
            {t}Support Level{/t}: {$issue.customer_info.support_level}
            {if $issue.customer_info.support_options}
             
            {t}Support Options{/t}: {$issue.customer_info.support_options}
            {/if}
            {if $issue.customer_info.is_per_incident}
               
              {t}Redeemed Incident Types{/t}:
              {strip}
              {foreach from=$issue.redeemed_incidents item=incident_details name=incident_loop}
                {if $incident_details.is_redeemed == 1}
                {if not $smarty.foreach.incident_loop.first}, {/if}{$incident_details.title}
                {assign var=has_redeemed_incident value=1}
                {/if}
              {/foreach}
              {/strip}
              {if $has_redeemed_incident != 1}{t}None{/t}{/if}
            {/if}
           | 
        
        {/if}
        
          {* If we are not showing categories, put status here *}
          {if $show_category == 1}
          | 
            {t}Category{/t}:
           | 
          
            {$issue.prc_title|escape:"html"}
           | 
          {else}
          
            {t}Status{/t}:
           | 
          
            {$issue.sta_title|escape:"html"}
           | 
          {/if}
          
            {t}Notification List{/t}:
           | 
          
            {if $subscribers.staff != ''}{t}Staff{/t}: {$subscribers.staff|replace:"<":"<"|replace:">":">"}{/if}
            {if $subscribers.staff != '' and $subscribers.customers != ''} {/if}
            {if $subscribers.customers != ''}{t}Other{/t}: {$subscribers.customers|replace:"<":"<"|replace:">":">"}{/if}
           | 
        
        
          {if $show_category == 1}
          | 
            {t}Status{/t}:
           | 
          
            {$issue.sta_title|escape:"html"}
           | 
          {/if}
          
            {t}Submitted Date{/t}:
           | 
          
            {$issue.iss_created_date}
           | 
        
        
          | 
            {t}Priority{/t}:
           | 
          
            {$issue.pri_title|escape:"html"}
           | 
          
            {t}Last Updated Date{/t}:
           | 
          
            {$issue.iss_updated_date}
           | 
        
        
          {if $current_role != $roles.customer && $show_releases == 1}
          | 
            {t}Scheduled Release{/t}: 
           | 
          
            {$issue.pre_title|escape:"html"}
           | 
          {/if}
          
            {t}Associated Issues{/t}:
           | 
          
            {section name="i" loop=$issue.associated_issues_details}
              {strip}
              #{$issue.associated_issues_details[i].associated_issue}
              {if not $smarty.section.i.last},{/if}
              {/strip}
            {sectionelse}
              {t}No issues associated{/t}
            {/section}
           | 
        
        
          | 
            {t}Resolution{/t}:
           | 
          
            {$issue.iss_resolution}
           | 
          
            {t}Expected Resolution Date{/t}:
           | 
          
            {if $issue.iss_expected_resolution_date == 0}
            {t}No resolution date given{/t}
            {else}
            {$issue.iss_expected_resolution_date|escape:"html"}
            {/if}
           | 
        
        
          | 
            {t}Percentage Complete{/t}:
           | 
          
            {$issue.iss_percent_complete|default:"0"}%
           | 
          
            {t}Estimated Dev. Time{/t}:
           | 
          
            {$issue.iss_dev_time}
            {if $issue.iss_dev_time != ''} {t}hours{/t}{/if}
           | 
        
        
          | 
            {t}Reporter{/t}:
           | 
          
            {$issue.reporter|escape:html}
           | 
          {if $current_role > $roles.customer}
          
            {t}Duplicates{/t}:
           | 
          
            {if $issue.iss_duplicated_iss_id}
            {t}Duplicate of{/t}: #{$issue.iss_duplicated_iss_id}
            {/if}
            {if $issue.duplicates_details|@count > 0}
              {if $issue.iss_duplicated_iss_id} {/if}
              {t}Duplicated by{/t}:
              {section name="i" loop=$issue.duplicates_details}
                {strip}
                #{$issue.duplicates_details[i].issue_id}
                {if not $smarty.section.i.last}, {/if}
                {/strip}
              {/section}
            {/if}
           | 
          {/if}
        
        
          |  $roles.customer && $groups|@count > 0}rowspan="2"{/if} width="150" bgcolor="{$cell_color}" class="default_white">
            {t}Assignment{/t}:
           | 
           0}rowspan="2"{/if} bgcolor="{$light_color}" class="default">
            {$issue.assignments}
           | 
          {if $current_role > $roles.customer}
          
            {t}Authorized Repliers{/t}:
           | 
          
            {if $issue.authorized_repliers.users|@count > 0}
                {t}Staff{/t}:
                {section name="replier" loop=$issue.authorized_repliers.users}
                    {strip}
                    {$issue.authorized_repliers.users[replier].replier|replace:"<":"<"|replace:">":">"}
                    {if $smarty.section.replier.last != 1}, {/if}
                    {/strip}
                {/section}
                 
            {/if}
            {if $issue.authorized_repliers.other|@count > 0}
                {t}Other{/t}:
                {section name="replier" loop=$issue.authorized_repliers.other}
                    {strip}
                    {$issue.authorized_repliers.other[replier].replier|replace:"<":"<"|replace:">":">"}
                    {if $smarty.section.replier.last != 1}, {/if}
                    {/strip}
                {/section}
            {/if}
           | 
          {/if}
        
        {* Display Group if a group is set and user is above a customer *}
        {if $current_role > $roles.customer && $groups|@count > 0}
        
          | 
            {t}Group{/t}:
           | 
          
            {$issue.group.grp_name}
           | 
        
        {/if}
        
          
            {t}Summary{/t}: 
           | 
          
            {$issue.iss_summary|escape:"html"}
           |